Thank you for purchasing one of our courses. We make certain that our users have a positive experience while discovering, evaluating, and purchasing our courses, whether they are instructor-led or self-paced. The Refund Policy, like any other online purchase, is subject to terms and limitations. When you purchase a training course from BI Consultant Group, you agree to our Privacy Statement, Terms of Service, and Return Policy.
The following is our refund policy:
Submit a refund request within 7 days of the course purchase. If the participant has accessed more than 25% of the information or downloaded the E-Book, the money-back promise is null and invalid. Any refund request made more than 7 days after purchasing the course will be denied, and no refund will be issued.
Raise a refund request within 7 days after the course purchase. If a participant has viewed more than 25% of any e-learning course's content has attended Online Classrooms/received recordings for more than one day, the money-back promise is null and void.
Furthermore, if a consumer downloads the course's E-Book, the money-back promise is null and void. Any refund request made more than 7 days after purchasing the course will be denied, and no refund will be issued.
On exceptional measures like insufficient enrollments, instructor illness, or force majeure circumstances, BI Consultant Group retains the right to postpone/cancel an event or modify its venue (like floods, earthquakes, political instability, etc)